Meva Chimneys; the Wood Burning Stoves, Multi Fuel Stoves, Wood Burning Fires and Chimney Installation specialists in Mevagissey, South Cornwall.

Privacy Policy

Meva Chimneys is committed to protecting and respecting your privacy.  

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  By visiting http://cornwall-chimneys.co.uk/ (the website), you are accepting and consenting to the practices described in this policy.  Throughout these terms we refer to the website as our site, where the context requires.

Information we collect from you

We will collect and process the following data about you:

Information you give us.  This is information about you that you give us by filling in forms on our sites, or by corresponding with us by phone, email or otherwise.  It includes information you provide when you register to use our sites, subscribe to our service, search for a service, or purchase a product.

Information we collect about you.  With regard to each of your visits to our site, we will automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), courses and products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call us.

Cookies

Our site uses cookies to distinguish you from other users of our site.  This helps us to provide you with a good experience when you browse our site, and also allows us to improve our site.  By using our site you accept the use of cookies.

 Information we collect about you.  We will use this information: 

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your device;
  • as part of our efforts to keep our site safe and secure;

Disclosure of your information

You agree that we have the right to share your personal information with:

  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
  • Selected third parties including:
  • business partners, suppliers, lecturers, presenters, consultants and sub-contractors for the performance of any contract we enter into with them or you;
  • analytics and search engine providers that assist us in the improvement and optimisation of our site.

We will disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Meva Chimneys, or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA).  It will also be processed by staff operating outside the EEA who work for us, or for one of our suppliers.  This includes staff engaged in, among other things, the delivery of any course you have purchased, the processing of your payment details and the provision of administration and support services.  By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers.  

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, and any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes.  We will usually inform you (before collecting your data) if we intend to use your data for such purposes, or if we intend to disclose your information to any third party for such purposes.  You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you.  Your right of access can be exercised in accordance with the Act. Any access request will provide you with details of the information we hold about you, and will be supplied to you as soon as practicable.

Right to rectification and data quality

You have the right to rectification and quality of the data we hold on you. If you wish for the data we hold on you to be rectified, please contact us by email and we will respond in a timely fashion.

Right to erasure including retention and disposal

You have the right to request securely disposing of personal data, please contact us by email and we will respond in a timely fashion.

Right to restrict processing

You have the right to request to restrict the processing of your personal data.  Contact us by email if you would like to restrict or limit the data we hold on you.

Right to object

You have the right to object to the processing of your personal data.  Please contact us by email and we will respond in a timely fashion.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.  Please check back frequently to see any updates or changes to our privacy policy.


Contact

Questions, comments and requests regarding this privacy policy are welcomed, and should be addressed to us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Meva Chimneys; the Wood Burning Stoves, Multi Fuel Stoves, Wood Burning Fires and Chimney Installation specialists in Mevagissey, South Cornwall.
Privacy Policy | Copyright © 2020 Meva Chimneys, Mevagissey, St Austell, Cornwall UK